Shipping Policy

Shipping Policy

Thank you for choosing Smartbreez! We strive to provide you with exceptional service and a seamless shopping experience. Please take a moment to review our shipping policy to understand how we process and deliver your orders.

Order Processing:

  • Orders are typically processed and shipped within 1-2 business days from the date of purchase.
  • Orders placed on weekends or holidays will be processed the following business day.
  • Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the delivery status of your package.

Shipping Methods:

  • We offer several shipping methods to accommodate your needs, including standard which is free, as well Premium Insured Shipping.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and your shipping address.
  • We strive to offer competitive shipping rates to ensure affordability and value for our customers.
  • Occasionally, we may offer promotions or discounts on shipping, so be sure to check our website for any ongoing offers.

International Shipping:

  • We currently offer international shipping worldwide: US, CA, AUS, UK etc. Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.
  • International shipping rates and delivery times may vary depending on the destination and shipping method selected.

Delivery Timeframes:

  • Delivery times may vary depending on your location, shipping method, and carrier delays.
  • Estimated delivery times are between 2-4 weeks.
  • While we strive to deliver your order promptly, unforeseen circumstances such as weather delays or carrier issues may impact delivery times.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your delivery.
  • You can track your order by visiting our tracking page and entering your tracking number.

Customer Support:

  • Our dedicated customer support team is here to assist you with any questions or concerns you may have about shipping or your order.
  • If you need further assistance or have specific shipping instructions, please don't hesitate to contact us, and we'll be happy to help.

Contact Us:

  • If you have any questions about our shipping policy or need assistance with your order, please contact us at SmartbreezUSA@gmail.com.
  • Our customer support hours are 9am-12am, Monday through Friday.

Changes to Shipping Policy:

  • We reserve the right to update or modify our shipping policy at any time without prior notice.
  • Any changes to our shipping policy will be reflected on this page, so we encourage you to check back periodically for updates.

Thank you for choosing Smartbreez for your shopping needs. We appreciate your business and look forward to serving you!